Privacy Notice (GDPR)

Last updated: 28-07-2026

Credimigo processes personal data in accordance with the General Data Protection Regulation (GDPR).

What data do we process?

Depending on usage, we process, among other things:

  • name
  • email address
  • phone number
  • company details
  • Chamber of Commerce number
  • VAT number
  • invoice details
  • payment details
  • communication
  • IP address
  • log files

Why do we process this data?

We process personal data to:

  • create accounts;
  • process invoices;
  • send payment reminders;
  • run AI Recovery;
  • process payments;
  • prevent fraud;
  • provide customer support;
  • comply with legal obligations;
  • improve the software.

Use of AI

Credimigo uses AI for, among other things:

  • drafting communication;
  • translations;
  • classification of responses;
  • Recovery Scores;
  • workflow recommendations;
  • fraud detection.

Human review takes place where necessary.

Integrations

When a user connects, for example:

  • Moneybird
  • Exact
  • Stripe
  • Mollie
  • Shopify

only the data necessary for the selected functionality is processed.

Retention periods

Data is not retained for longer than necessary for:

  • performance of the agreement;
  • legal obligations;
  • statutory retention requirements;
  • dispute resolution.

Sharing of data

Personal data is shared only with:

  • payment providers;
  • cloud providers;
  • communication providers;
  • AI service providers;
  • legal partners, where the user chooses to do so.

Credimigo does not sell personal data to third parties.

Rights of data subjects

Users have, among other things, the right to:

  • access;
  • rectification;
  • erasure;
  • data portability;
  • restriction of processing;
  • object to processing.

Requests can be sent to: info@credimigo.com

Security

Credimigo takes appropriate technical and organisational measures to protect personal data against loss, unauthorised access and misuse.