Terms and Conditions

These Terms and Conditions apply to all services, software, websites and APIs provided by Credimigo.

By using Credimigo, the user agrees to these terms.

Credimigo provides software for, among other things:

• AI Accounts Receivable Automation
• Debt collection management
• Payment reminders
• AI Recovery
• Payment plans
• Payment links
• International communication
• Workflow automation
• Reporting
• Integrations with accounting and ERP systems
• Legal handover via selected partners

Credimigo is a software platform and not a law firm or bailiff.

The user is responsible for:

• providing accurate company information;
• securing the account;
• using strong passwords;
• the correct use of the software.

The user represents and warrants that:

• all submitted invoices are legally valid;
• the user is authorised to submit them;
• the claim genuinely exists.

Credimigo may automatically verify invoices and request additional verification where signs of fraud or misuse are identified.

Credimigo reserves the right to temporarily suspend or refuse cases.

It is not permitted to use Credimigo to:

• send false invoices;
• send fictitious invoices;
• submit unlawful claims;
• run spam campaigns;
• mislead third parties;
• infringe applicable law.

In the event of a breach, Credimigo may suspend accounts without prior notice.

A fixed price per action applies to certain services.

Subscription fees, usage fees or success fees may also apply.

All prices are exclusive of VAT unless stated otherwise.

Where agreed in advance, Credimigo may charge a success fee if an outstanding claim is successfully recovered.

The applicable terms are clearly disclosed in advance.

Where a case is transferred to a selected legal partner, that partner's terms and conditions also apply.

Credimigo acts solely as a software platform and intermediary.

Credimigo strives for a high level of availability of its services.

Maintenance, outages or external dependencies may cause temporary interruptions.

No uninterrupted availability is guaranteed.

Credimigo is liable only for direct damage arising from intent or wilful recklessness.

Credimigo is not liable for:

• uncollectable claims;
• insolvency of debtors;
• decisions made by users;
• delays caused by third parties;
• indirect or consequential damage.

The services constitute a best-efforts obligation, not an obligation of result.

All software, AI models, workflows, designs, documentation and trademarks remain the property of Credimigo.

All agreements are governed by Dutch law.

Disputes shall be submitted to the competent court in Amsterdam.